payment policy guidelines Waaka

At Waakauk, we aim to provide a secure and seamless checkout experience for every customer. Please review the following details regarding our accepted payment methods and billing practices.

Accepted Payment Methods

We accept the following payment options:

  • Debit and Credit Cards (Visa, MasterCard, American Express, Maestro)

  • PayPal

  • Apple Pay & Google Pay (if enabled at checkout)

  • Other Local UK Payment Gateways (if available during checkout)

All payments are processed in GBP (British Pound Sterling).

Payment Security

Your security is our priority. All payments made on our website are encrypted and processed through trusted third-party payment gateways. Waakauk does not store or have access to your full payment details.

Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation email containing your:

  • Order number

  • Product details

  • Billing and shipping information

If you do not receive this email within a few minutes, please check your spam/junk folder or contact us at info@waakauk.com

Billing Information

Customers are responsible for providing accurate billing details during checkout. Orders may be delayed or cancelled if:

  • The billing address does not match the card issuer's records

  • The payment is flagged by our system or payment provider

In such cases, our team may contact you for verification.

Payment Failures & Declines

If your payment is declined:

  • Verify that the provided card details are correct

  • Ensure that sufficient funds are available

  • Try an alternative payment method

If the issue persists, please contact your bank or payment provider.

Refunds for Returned or Cancelled Orders

Once a refund is approved according to our Return & Refund Policy, it will be issued to the original method of payment. Refund processing times may vary depending on your payment provider but typically take up to 7 business days.

Contact Us

Company Registration Name: Waaka Clothing Ltd

Registration Number: 16561202

Business Address: 32 Rousbury Road, Stewartby, Bedford, United Kingdom

Email: info@waakauk.com

Phone: +44 1224384557

Customer Service: 10:00 am to 5:00 pm Between Monday to Friday

Timezone: (GMT+00:00) Greenwich Mean Time (London)